NSHA prepares for service delivery during COVID-19 pandemic

Thursday, March 26, 2020

HALIFAX, N.S. – Nova Scotia Health Authority (NSHA) continues to plan and prepare at an organizational level, across the province, for service delivery during the COVID-19 pandemic.

As an organization, NSHA must adapt and respond to changing conditions and optimize the overall system’s ability to respond to the needs of Nova Scotia patients. This includes creating processes to quickly move patients and/or staff to different surgical centres if emergency surgery cannot go ahead in one hospital due to capacity issues.

At this time it is necessary to consolidate emergency services, optimizing the number and distribution of emergency departments in Nova Scotia.

NSHA is modifying the roles of collaborative emergency centres in Cumberland County to better align available resources with care needs. This will be done in the following ways, beginning Friday, March 27 at 8 a.m.:

• All Saints Springhill Hospital’s emergency department will become an urgent care treatment centre. It will be open from 7 a.m to 7 p.m., seven days a week. Urgent treatment centres primarily treat injuries or illnesses requiring immediate care, but not serious enough to require an emergency department visit.

• North Cumberland Memorial Hospital in Pugwash will serve the community as an urgent treatment centre. It will be open from 8 a.m. to 8 p.m., seven days a week, and will continue to operate as a collaborative emergency centre overnight.

• South Cumberland Community Care Centre in Parrsboro will transition to a family medicine/general practice clinic. It will provide daytime primary care services to the residents of this community. This hospital will not provide emergency care overnight.

Regional hospitals in Amherst, Truro, and New Glasgow provide emergency care 24/7. Emergency Health Services (EHS) will divert ambulances to these emergency departments with the new model changes in Cumberland County.

Emergency care in Nova Scotia is made up of many connected parts, including urgent and emergency departments. They are designed to make sure Nova Scotians have access to emergency care and receive the care they need, when they need it.

Anyone unclear about the availability of services may always contact their local hospital. Nova Scotia Health Authority’s website (www.nshealth.ca) provides a complete list of service changes and temporary closures.

Those experiencing a medical emergency should always call 911. For non-emergency health advice from a registered nurse, please call 811. The provincial Mental Health Crisis Line also operates 24/7 at 1-888-429-8167.
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Provincial media line: 1-844-483-3344

About Nova Scotia Health Authority
Nova Scotia Health Authority (NSHA) provides health services to Nova Scotians and a wide array of specialized services to Maritimers and Atlantic Canadians. NSHA operates hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers. We work in partnership with community groups, schools, governments, foundations and auxiliaries and community health boards. Visit nshealth.ca for more.